For those starting life anew
Find your footing in a new country
Waypoint helps refugees and people in difficult life situations navigate documents, housing, work, and everyday life in a new place — in plain language, with support from a community that has already been through it.
Works in any country — your plan is built for where you are.
Features
Everything you need — in one app
Personal plan
A step-by-step plan tailored to your situation: country, status, family, and top priorities for right now.
Clear document guides
We break down legalization procedures and bureaucracy in plain language, without legal jargon.
Housing and first help
Shelters, humanitarian aid points, and support services near you — gathered from official sources and partner organizations. Please confirm details before you go.
In your language
An interface and materials in multiple languages — because not everything translates right away.
Community and mentors
Connect with people who have already walked this path and find support nearby.
Privacy first
We handle your data carefully and never share it with third parties without your consent.
AI assistant
Ask questions in your own language and get clear answers about your situation, any time.
How it works
Three steps to a fresh start
Tell us about your situation
Country, current status, and what needs solving first.
Get your personal plan
Clear steps in the right order — from documents to housing and work.
Move forward with support
The app and community are with you at every step, until you feel at home.
FAQ
Want to know more?
How much does Waypoint cost?
Guides and your personal plan are always free. The AI assistant includes a number of free questions every month; unlimited access is available with a $5/month subscription. Many people get full access for free, sponsored by our partner organizations. How to get sponsored access: Partner organizations can request free access codes from us for the people they support. If you work with an organization, ask them about a Waypoint code — or have them contact us at info.waypoint@dittu.org.
Which countries does Waypoint work in?
Any country. Waypoint builds your plan for the country you're in, based on its current laws and procedures.
What languages is the app available in?
The app and materials are available in 25 languages: العربية, Български, Čeština, Deutsch, Ελληνικά, English, Español, فارسی, Français, Magyar, Հայերեն, Italiano, ქართული, Kurdî, Nederlands, Polski, پښتو, Português, Română, Русский, Slovenčina, Soomaali, Svenska, Türkçe, Українська — and we keep adding more.
Is my data safe?
We take privacy seriously. Here's what you should know:
- What we ask for: your country of residence and citizenship. Everything else — your name, year of birth, and location — is optional. We use it to prepare letters for you and to build routes to the places you need.
- Where it's stored: in our own secure database in Oracle Cloud.
- Who sees it: we never sell your data or share it with governments, migration authorities, or other organizations. To answer your questions, your messages are processed by an AI service; they are not used to train AI models.
- Using the app with minimal data: only your country of residence and citizenship are required. You can leave everything else blank.
- Deleting your data: email us at info.waypoint@dittu.org and we will delete your account and all your data.
Is Waypoint legal advice?
No. Waypoint uses AI to help you understand procedures and plan your next steps, but laws change often. Always confirm important decisions with official authorities or a qualified lawyer.
Does Waypoint work offline?
No, Waypoint needs an internet connection to work — guides, your plan, and the AI assistant all require you to be online.
Where can I download Waypoint?
Waypoint is available now on the App Store and Google Play.
How can I contact you?
Write to us at info.waypoint@dittu.org.
Waypoint is now on the App Store and Google Play
Download Waypoint today on the App Store or Google Play.